Privacy Policy
The Employee Retention Group ("us", "we", or "our") operates the https://theemployeeretentiongroup.com website (the "Service").
This Privacy Policy explains our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This policy has been updated to reflect requirements for advertising platforms including Google Ads and SMS messaging platforms such as GoHighLevel.
By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined here, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://theemployeeretentiongroup.com.
Information We Collect
Personal Data
We may ask you to provide us with certain personally identifiable information (“Personal Data”) that can be used to contact or identify you. This includes but is not limited to:
Full name
Email address
Phone number
Company name
Job title
Cookies and Usage Data
Usage Data
We may collect information on how the Service is accessed and used. This Usage Data may include:
Your IP address
Browser type and version
Pages visited and time spent
Device identifiers
Date and time of access
Tracking & Cookies Data
We use cookies, beacons, and similar tracking technologies to monitor activity and improve our Service. You may disable cookies through your browser, but doing so may affect functionality.
Examples of cookies used:
Session Cookies – to operate the Service
Preference Cookies – to remember your settings
Security Cookies – for security purposes
How We Use Your Data
The Employee Retention Group uses collected data for purposes including:
To provide and maintain our Service
To notify you of changes
To offer support and respond to inquiries
To personalize and improve your experience
To run marketing campaigns (email, Google Ads, retargeting, etc.)
To send SMS messages (with consent), including updates, offers, and appointment reminders
To analyze website traffic and trends
To detect, prevent, and address technical issues
SMS Messaging Policy
By submitting your phone number via our website forms, you consent to receive SMS messages from us. These messages may include:
Appointment confirmations and reminders
Promotional offers
Engagement follow-ups
Transactional notifications
We will never share your phone number except with our SMS delivery provider (e.g., GoHighLevel/LeadConnector) solely for the purpose of message transmission.
You can opt out anytime by replying STOP.
Data Storage and Transfers
Your data may be stored or processed in the United States or other jurisdictions. By using our Service and submitting information, you consent to such transfers.
We take commercially reasonable measures to protect your data and ensure it is treated securely and in accordance with this Privacy Policy.
Disclosure of Data
We may disclose your personal data:
To comply with legal obligations
To protect our rights or property
To prevent misconduct or fraud
To protect user safety
As part of a merger, acquisition, or asset sale
Third-Party Services
We may use third-party vendors to help operate the Service, including analytics and ad services such as:
Google Analytics
We use Google Analytics to understand how users interact with our website. For more information, visit: Google Privacy Policy
Advertising Platforms
We may use Google Ads and Facebook Ads to serve targeted advertisements. These services may collect data to personalize ads.
Links to Other Sites
Our site may contain links to third-party websites not operated by us. We are not responsible for their content or privacy practices.
Children's Privacy
Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted data, contact us immediately and we will remove the information.
Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new "Updated" date. For significant changes, we may notify you via email or a notice on the site.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]
Website: https://theemployeeretentiongroup.com/
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